Please read these Terms of Service (“Terms”) carefully before using this website https://www.veranointeriors.co.uk (the “Site”) or engaging Verano Interiors (“we”, “us”, “our”) for interior design and related services (“Services”). By accessing or using the Site, or by entering into a contract for our Services, you agree to be bound by these Terms. If you do not agree, do not use the Site or engage our Services.
1. Definitions
Client / You / Your: the person or company who purchases or intends to purchase our Services.
Deliverables: all designs, drawings, mood boards, plans, proposals, furniture/material selection, visualisations, renderings, or other work product delivered to you as part of the Services.
Project Agreement: any written proposal/contract between you and us setting out scope, deliverables, fees, payment schedule, timeline, etc.
2. Services
2.1 We provide interior design and related consulting services: e.g. site assessment, design proposals, selection of materials/furniture, sourcing, project management as agreed.
2.2 Any Services we provide are subject to a Project Agreement in writing that sets out the scope, fees, timeline, responsibilities, and any other project-specific terms.
3. Client Obligations
3.1 You agree to provide accurate and complete information as required for the Services (e.g. measurements, preferences, constraints).
3.2 You must provide reasonable access to the premises (if applicable), and respond in a timely manner to design choices, approvals, changes to avoid delay.
3.3 You are responsible for obtaining any necessary permissions, consents, or approvals (e.g. planning permission, landlord consent) unless otherwise agreed in writing.
4. Fees & Payment
4.1 Fees will be as set out in the Project Agreement. We may require a deposit before works begin.
4.2 Payment schedule (installments, milestones) will be detailed in the Project Agreement.
4.3 Unless otherwise agreed, payments are due in UK Pounds Sterling.
4.4 Late payments may incur interest and/or charges as specified in the Project Agreement and in accordance with UK law.
5. Changes, Cancellations & Termination
5.1 Any changes to scope must be agreed in writing. Extra work beyond the agreed scope may incur additional fees and/or time.
5.2 You may cancel or terminate the agreement as per terms in the Project Agreement. On termination, you will pay for work completed to date plus any non-recoverable costs.
5.3 We may suspend or terminate work if legal or regulatory requirements, or delays outside our reasonable control occur (e.g. supply chain issues, force majeure).
6. Intellectual Property
6.1 All intellectual property rights in the Deliverables (designs, plans, renderings, etc.) remain ours unless expressly assigned in writing.
6.2 On full payment, you are granted a licence to use the Deliverables for the project for which they are provided. Any other use requires additional agreement and possibly further license fees.
6.3 We may photograph, publish, or otherwise display or use images of completed work in our portfolio, website or marketing, unless you expressly instruct otherwise in writing.
7. Warranty & Liability
7.1 We warrant that we will perform the Services with reasonable skill and care, consistent with good industry practice.
7.2 We do not warrant that materials or products will be fault-free; warranties for goods are usually provided by manufacturers or suppliers, not by us.
7.3 To the extent permitted by law, we exclude all other warranties, whether express or implied (including implied warranties of satisfactory quality, fitness for purpose).
7.4 Our liability to you for any loss or damage arising from or in connection with the Services shall be limited to the total fees paid by you under the Project Agreement. We are not liable for indirect or consequential losses (including loss of profit, business interruption, etc.), except where such liability cannot legally be excluded.
8. Dispute Resolution & Governing Law
8.1 These Terms and Project Agreements are governed by the laws of England and Wales (or Scotland / Northern Ireland as appropriate).
8.2 In the event of disputes, we will aim to resolve in good faith. If not resolved, disputes may be referred to mediation or arbitration. You also have the right to take legal action in the courts.
9. Website Use & Intellectual Property
9.1 Use of the Site is for lawful purposes only. You agree not to misuse the Site (e.g. by uploading malware, interfering with its operation, etc.).
9.2 All content on the Site (text, images, graphics, logos, designs) is protected by copyright or other intellectual property law. You may view or print pages for your personal use, but not reuse, reproduce or distribute without permission.
10. Miscellaneous
10.1 Entire Agreement: These Terms plus any Project Agreement constitute the entire agreement between you and us in relation to the Services and supersede prior proposals or agreements.
10.2 Severability: If any provision is held invalid, illegal or unenforceable, the remainder of the Terms remains in full force and effect.
10.3 Amendments: We may revise these Terms from time to time. We’ll post updated versions on the Site. Continued use of the Site or engagement of Services after revisions means you accept the updated Terms.
10.4 Notices: Any notices under these Terms shall be given in writing, delivered by email or post to addresses stated in the relevant contract or to our registered address.